Workflows
Orchestrate your entire customer journey.
A modern workflow engine to power all your product, marketing, and transactional messaging across channels.
Precision tooling for thoughtful customer engagement.
Knock is the only customer engagement platform that reaches users across every channel, with advanced functions to send fewer, more impactful messages.
Precision tooling for thoughtful customer engagement.
Knock is the only customer engagement platform that reaches users across every channel, with advanced functions to send fewer, more impactful messages.
Orchestrate messaging workflows with drag-and-drop functionality.

Send messages across email, SMS, push, chat, and in-app.

Functions to deliver messages when and where your users expect them.

Orchestrate messaging workflows with drag-and-drop functionality.

Send messages across email, SMS, push, chat, and in-app.

Functions to deliver messages when and where your users expect them.

Add intelligence to your messaging. Use agents to research, qualify, and personalize in real time.

Turn signals into structured data. Enrich records, update properties, and segment users.

Add intelligence to your messaging. Use agents to research, qualify, and personalize in real time.

Turn signals into structured data. Enrich records, update properties, and segment users.

Orchestrate cross-channel journeys. Trigger lifecycle messaging across in-app and out-of-app channels.

Orchestrate cross-channel journeys. Trigger lifecycle messaging across in-app and out-of-app channels.

Experiment and learn. Split users into random cohorts to A/B test copy, timing, and more.

User-first controls. Respect users with send windows, exit criteria, and preference centers.

Experiment and learn. Split users into random cohorts to A/B test copy, timing, and more.

User-first controls. Respect users with send windows, exit criteria, and preference centers.

Trigger workflows with any data source.
Power Knock with all of your data, whether it's coming directly from your backend or through your CDP or reverse ETL platform.
Trigger workflows with any data source.
Power Knock with all of your data, whether it's coming directly from your backend or through your CDP or reverse ETL platform.
Trigger workflows via API calls with your pre-configured, typed schemas.

Use external source events from your SaaS tools to run workflows.

Activate workflows whenever audience membership changes.

Trigger workflows via API calls with your pre-configured, typed schemas.

Use external source events from your SaaS tools to run workflows.

Activate workflows whenever audience membership changes.

Developer-grade observability. View unified logs for every workflow run to debug and understand customer interactions.

Developer-grade observability. View unified logs for every workflow run to debug and understand customer interactions.
