Customers / Gorgias

Gorgias

The AI customer experience platform for ecommerce

"We could have spent months building notification infrastructure ourselves, but why? Knock does this better than we ever could, letting us focus on what we do best—helping merchants deliver great customer service. Within two months we had a system handling 15M notifications with full visibility into performance."
Yegor YakovishenSenior Engineering Manager
Case Study

How Gorgias improved customer service response times by 27% with Knock

Hashim Warren
Hashim Warren17 December 2024
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