MailerSend vs Sparkpost
Compare MailerSend and Sparkpost based on observed API performance, features, and pricing
Live performance comparison
Real-world performance data from messages sent through Knock
| Provider | Message volume | Growth | Status page updates (30d) | Status page updates (90d) |
|---|---|---|---|---|
| <1M | 9th of 10 → | 0 | 1 |
| <1M | 10th of 10 ↓ | 4 | 8 |
From March 3rd to June 1st, Knock routed <1M messages through MailerSend and <1M through Sparkpost. MailerSend reported 1 status page update over the last 90 days, while Sparkpost reported 8.
Response time
Response time measures how long each provider takes to accept an API request from Knock, including connection overhead and any automatic retries. Lower values mean faster message hand-off.
| Provider | Median (p50) | p90 | p95 | p99 |
|---|---|---|---|---|
| 246ms | 513ms | 564ms | 851ms |
| 277ms | 361ms | 516ms | 607ms |
The chart above shows each provider's daily median response time (p50) from March 3rd to June 1st. The top-line number is an average of these daily values: MailerSend averaged 246ms compared to 277ms for Sparkpost. MailerSend's highest daily p50 was 586ms; Sparkpost's was 314ms. MailerSend is 31ms faster at the median, which can add up at high volumes.
The 90th percentile (p90) captures the slowest 10% of requests, revealing how each provider handles moderate stress. Averaged across all days, MailerSend has a p90 of 513ms compared to 361ms for Sparkpost. The highest daily p90 was 1993ms for MailerSend and 538ms for Sparkpost. Sparkpost handles these slower requests 152ms faster, suggesting more consistent performance across the board.
The 99th percentile (p99) represents the long tail — the slowest 1% of requests. Averaged across all days, MailerSend reached 851ms at p99 while Sparkpost reached 607ms. The highest daily p99 was 8277ms for MailerSend and 10014ms for Sparkpost, indicating the worst-case response time during spikes or provider-side congestion. Sparkpost shows a tighter tail, which may matter for time-sensitive notifications like one-time passwords or real-time alerts where even rare delays can impact user experience.
Error rate
Error rate tracks the ratio of 5xx responses and timeouts to total requests. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
| Provider | Avg. daily error rate | Highest daily rate | Peak error date | Zero-error days | Days above 0.01% |
|---|---|---|---|---|---|
| 0.00% | 0.07% | Apr 29 | 89 | 1 |
| 0.00% | 0.42% | May 4 | 90 | 1 |
Averaged across the date range, MailerSend shows a 0.00% daily error rate compared to 0.00% for Sparkpost. The highest single-day error rate was 0.07% for MailerSend and 0.42% for Sparkpost. Both providers show similar reliability levels, with error rates well within acceptable thresholds. Knock automatically retries failed requests to both providers, minimizing the impact of transient errors on end-user delivery.
About these metrics: Data represents messages sent through Knock during the specified period. Response time measures time from Knock to provider acceptance. Error rate includes only provider 5xx responses and timeouts.
Recent MailerSend incidents
Recent status page incidents for MailerSend
Started Apr 12, 2026 — Resolved Apr 12, 2026
Status: Complete Maintenance has completed Affected components MailerSend APP (Under maintenance)
Recent Sparkpost incidents
Recent status page incidents for Sparkpost
Started May 12, 2026 — Resolved May 12, 2026
May 12, 09:38 EDT Resolved - This incident has been resolved. May 12, 09:10 EDT Monitoring - A fix has been implemented and we are monitoring the results. May 12, 08:48 EDT Identified - We’re currently investigating an issue that prevented some customers from updating their payment details. The root cause has been identified, and a fix is being implemented.
Started May 11, 2026 — Resolved May 11, 2026
May 11, 16:02 EDT Resolved - This incident has been resolved. May 11, 15:46 EDT Monitoring - A fix has been implemented and we are monitoring the results. May 11, 14:55 EDT Identified - We are experiencing an elevated level of errors and latency on the Suppression List API for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.
Started May 9, 2026 — Resolved May 9, 2026
May 9, 18:17 EDT Resolved - This incident has been resolved. May 9, 18:05 EDT Monitoring - A fix has been implemented and we are monitoring the results. May 9, 17:50 EDT Identified - The issue has been identified and a fix is being implemented. May 9, 17:39 EDT Investigating - We are looking into why some messages are seeing delayed delivery.
Started May 8, 2026 — Resolved May 8, 2026
May 8, 07:31 EDT Resolved - This incident has been resolved. May 7, 06:49 EDT Monitoring - A fix has been implemented and we are monitoring the results. May 7, 05:31 EDT Investigating - We are currently investigating this issue.
Started Apr 5, 2026 — Resolved Apr 5, 2026
Apr 5, 15:01 EDT Resolved - Delivery rates to Apple domains have returned to normal with no further elevated delays or bounces. We will perform any necessary post-incident cleanup of suppression lists to ensure no recipients were incorrectly suppressed during the outage. NOTE: As of Monday April 5th at 9PM EDT the cleanup has been completed. All recipient addresses to Apple or Apple Private Relay domains that were suppressed during Apple's incident window were removed. Apr 5, 14:27 EDT M
Pros and cons
MailerSend
Sparkpost
Pros
- Designed for both developers and business users with API and visual editor
- Modern, intuitive UI that is easier to navigate than older platforms
- Multi-channel support with native email and SMS transactional messaging
- Affordable Hobby plan at $7/month for 5,000 emails with low overage rates
Pros
- Delivers nearly 40% of all commercial email worldwide
- Subaccount support for isolated sending streams under one billing account
- On-premise mail sending solution available for very high volume workloads
- Great analytics tools with predictive health scores for email deliverability
Cons
- Available integrations with other tools are basic and limited
- Fewer advanced features than enterprise platforms
- Smaller ecosystem compared to established competitors
Cons
- Documentation can be hard to navigate with less beginner-friendly getting started content
- Higher price point than basic providers
- Now part of Bird (formerly MessageBird), which may affect product direction
Frequently asked questions
What is the difference between MailerSend and Sparkpost?
Mailersend is an intuitive transactional email and SMS service by Mailgun, designed for growing businesses. SparkPost is a data-driven email delivery platform with advanced analytics and predictive tools for high-volume senders. MailerSend is best suited for growing saas + e-commerce, while Sparkpost is geared toward data-driven, high-volume.
Which is cheaper, MailerSend or Sparkpost?
Free tier includes 500 emails per month. Paid plans start at $7/month for 5,000 emails on the Hobby plan, with the Starter plan at $35/month for 50,000 emails. Free tier includes 500 emails per month with community support. Paid plans start at $20/month for 50,000 emails with premium deliverability features. The best value depends on your sending volume. Use the pricing calculator above to compare costs at your expected volume.
Which is faster, MailerSend or Sparkpost?
Based on real-world data from Knock, MailerSend has a median API response time (p50) of 246ms compared to 277ms for Sparkpost.
Which is more reliable, MailerSend or Sparkpost?
From March 3rd to June 1st, MailerSend showed an error rate of 0.00% while Sparkpost showed 0.00%. Both rates are within acceptable thresholds for production email delivery, and Knock automatically retries failed requests to minimize the impact of transient errors.
Which is more popular, MailerSend or Sparkpost?
On the Knock platform, MailerSend handled <1M messages from March 3rd to June 1st compared to <1M for Sparkpost. MailerSend volume has remained stable, while Sparkpost is seeing declining volume.
Can I use both MailerSend and Sparkpost together?
Yes. Knock enables you to integrate multiple email providers into a single notification workflow. You can use MailerSend and Sparkpost side by side, route traffic between them, or migrate from one to the other without changing your application code.
What are the main pros and cons of MailerSend vs Sparkpost?
MailerSend strengths include designed for both developers and business users with api and visual editor and modern, intuitive ui that is easier to navigate than older platforms. Sparkpost strengths include delivers nearly 40% of all commercial email worldwide and subaccount support for isolated sending streams under one billing account. On the other hand, MailerSend drawbacks include available integrations with other tools are basic and limited, while Sparkpost drawbacks include documentation can be hard to navigate with less beginner-friendly getting started content.
Use either provider with Knock
Knock enables you to integrate MailerSend, Sparkpost, or any combination of email providers into a single notification workflow. Manage templates, orchestrate cross-channel delivery, and switch providers without changing your code.