MailerSend vs Postmark
Compare MailerSend and Postmark based on observed API performance, features, and pricing
Live performance comparison
Real-world performance data from messages sent through Knock
| Provider | Message volume | Growth | Status page updates (30d) | Status page updates (90d) |
|---|---|---|---|---|
| <1M | 9th of 10 → | 0 | 1 |
| 25M–100M | 4th of 10 ↑ | 3 | 11 |
From March 3rd to June 1st, Knock routed <1M messages through MailerSend and 25M–100M through Postmark. MailerSend reported 1 status page update over the last 90 days, while Postmark reported 11.
Response time
Response time measures how long each provider takes to accept an API request from Knock, including connection overhead and any automatic retries. Lower values mean faster message hand-off.
| Provider | Median (p50) | p90 | p95 | p99 |
|---|---|---|---|---|
| 246ms | 513ms | 564ms | 851ms |
| 16ms | 81ms | 105ms | 210ms |
The chart above shows each provider's daily median response time (p50) from March 3rd to June 1st. The top-line number is an average of these daily values: MailerSend averaged 246ms compared to 16ms for Postmark. MailerSend's highest daily p50 was 586ms; Postmark's was 57ms. Postmark is 230ms faster at the median, which can add up at high volumes.
The 90th percentile (p90) captures the slowest 10% of requests, revealing how each provider handles moderate stress. Averaged across all days, MailerSend has a p90 of 513ms compared to 81ms for Postmark. The highest daily p90 was 1993ms for MailerSend and 143ms for Postmark. Postmark handles these slower requests 432ms faster, suggesting more consistent performance across the board.
The 99th percentile (p99) represents the long tail — the slowest 1% of requests. Averaged across all days, MailerSend reached 851ms at p99 while Postmark reached 210ms. The highest daily p99 was 8277ms for MailerSend and 38235ms for Postmark, indicating the worst-case response time during spikes or provider-side congestion. Postmark shows a tighter tail, which may matter for time-sensitive notifications like one-time passwords or real-time alerts where even rare delays can impact user experience.
Error rate
Error rate tracks the ratio of 5xx responses and timeouts to total requests. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
| Provider | Avg. daily error rate | Highest daily rate | Peak error date | Zero-error days | Days above 0.01% |
|---|---|---|---|---|---|
| 0.00% | 0.07% | Apr 29 | 89 | 1 |
| 0.02% | 2.37% | Mar 27 | 87 | 1 |
Averaged across the date range, MailerSend shows a 0.00% daily error rate compared to 0.02% for Postmark. The highest single-day error rate was 0.07% for MailerSend and 2.37% for Postmark. Both providers show similar reliability levels, with error rates well within acceptable thresholds. Knock automatically retries failed requests to both providers, minimizing the impact of transient errors on end-user delivery.
About these metrics: Data represents messages sent through Knock during the specified period. Response time measures time from Knock to provider acceptance. Error rate includes only provider 5xx responses and timeouts.
Recent MailerSend incidents
Recent status page incidents for MailerSend
Started Apr 12, 2026 — Resolved Apr 12, 2026
Status: Complete Maintenance has completed Affected components MailerSend APP (Under maintenance)
Recent Postmark incidents
Recent status page incidents for Postmark
Started Jun 1, 2026 — Resolved Jun 2, 2026
The issue has been resolved as of approximately 6:50pm CT. Thank you for your patience.
Started May 28, 2026 — Resolved May 28, 2026
The issue has been resolved.
Started Apr 21, 2026 — Resolved Apr 21, 2026
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Started Apr 8, 2026 — Resolved Apr 9, 2026
**[UPDATE]** We determined that yesterday's network instability was caused by a widespread Google (Gmail) outage. You can find more information on Google’s Status Dashboard here: https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT We will share an additional update regarding our internal action items later today.
Pros and cons
MailerSend
Postmark
Pros
- Designed for both developers and business users with API and visual editor
- Modern, intuitive UI that is easier to navigate than older platforms
- Multi-channel support with native email and SMS transactional messaging
- Affordable Hobby plan at $7/month for 5,000 emails with low overage rates
Pros
- Excellent deliverability with separate infrastructure for transactional and bulk messages
- Publishes time-to-inbox data across major email providers for transparency
- Great documentation with official and community-supported SDKs for all major languages
- 45-day message and log retention on all plans
Cons
- Available integrations with other tools are basic and limited
- Fewer advanced features than enterprise platforms
- Smaller ecosystem compared to established competitors
Cons
- No visual drag-and-drop email editor
- Less suited for high-volume marketing email
- Smaller feature set compared to all-in-one platforms
Frequently asked questions
What is the difference between MailerSend and Postmark?
Mailersend is an intuitive transactional email and SMS service by Mailgun, designed for growing businesses. Postmark is a transactional email service focused on fast, reliable delivery with transparent pricing. MailerSend is best suited for growing saas + e-commerce, while Postmark is geared toward transactional email.
Which is cheaper, MailerSend or Postmark?
Free tier includes 500 emails per month. Paid plans start at $7/month for 5,000 emails on the Hobby plan, with the Starter plan at $35/month for 50,000 emails. Free tier includes 100 emails per month. Paid plans start at $15/month for 10,000 emails with overages at $1.80/1K up to 125K, and $1.70/1K at 300K+. The best value depends on your sending volume. Use the pricing calculator above to compare costs at your expected volume.
Which is faster, MailerSend or Postmark?
Based on real-world data from Knock, MailerSend has a median API response time (p50) of 246ms compared to 16ms for Postmark.
Which is more reliable, MailerSend or Postmark?
From March 3rd to June 1st, MailerSend showed an error rate of 0.00% while Postmark showed 0.02%. Both rates are within acceptable thresholds for production email delivery, and Knock automatically retries failed requests to minimize the impact of transient errors.
Which is more popular, MailerSend or Postmark?
On the Knock platform, MailerSend handled <1M messages from March 3rd to June 1st compared to 25M–100M for Postmark. MailerSend volume has remained stable, while Postmark is trending upward.
Can I use both MailerSend and Postmark together?
Yes. Knock enables you to integrate multiple email providers into a single notification workflow. You can use MailerSend and Postmark side by side, route traffic between them, or migrate from one to the other without changing your application code.
What are the main pros and cons of MailerSend vs Postmark?
MailerSend strengths include designed for both developers and business users with api and visual editor and modern, intuitive ui that is easier to navigate than older platforms. Postmark strengths include excellent deliverability with separate infrastructure for transactional and bulk messages and publishes time-to-inbox data across major email providers for transparency. On the other hand, MailerSend drawbacks include available integrations with other tools are basic and limited, while Postmark drawbacks include no visual drag-and-drop email editor.
Use either provider with Knock
Knock enables you to integrate MailerSend, Postmark, or any combination of email providers into a single notification workflow. Manage templates, orchestrate cross-channel delivery, and switch providers without changing your code.