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Why you should personalize your notifications with Reverse ETL
Use reverse ETL to create data-driven notifications that can increase engagement within your product.
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The product manager's guide to collaboration notifications
How to send delightful collaboration notifications and accelerate the engagement loops in your product.
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Notification template management that scales
How to write future-proof requirements for a template management system that can grow with your notifications.
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5 cross-channel notifications for marketplaces that increase engagement
Learn how to increase engagement and sales in a marketplace with brand consistent, cross-channel notifications.
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How to use inventory notifications to grow a marketplace
Learn how successful marketplaces like eBay, Zillow, Lyft, and Discogs use inventory notifications to create engagement and grow their platforms.
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How to grow a marketplace with in-app messaging
Learn how two-sided marketplaces increase engagement and sales with in-app notification experiences.
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How to free your engineers from notification support tickets
Learn the benefits of giving customer teams access to notification logs.
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How to think about Slack and Teams as notification channels for your SaaS app
In this blog post we'll walk you through the nuances of Slack and Teams and how to think about them as notification channels.
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The notifications you need to be enterprise-ready
The role that notifications play in enterprise-ready workflows. Learn about building powerful notification flows for enterprise customers.
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Building an inbox to simplify support
An interview with Mike Molinet from Thena.ai on how they built an inbox feature using Knock to simplify support
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Getting started with in-app messaging
An introduction to in-app messaging strategy, message types, and best practices.
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Open sourcing our documentation
We're pleased to announce that our Knock docs are now open source and available on our GitHub.
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How to send browser push notifications from a Node.js app
A deep dive into how to send browser push notifications using express and node-pushnotifications.
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Video walkthrough: power Knock with Segment events
A step-by-step guide to setting up Knock as a Segment destination, connecting an event to a workflow, and testing event-driven workflows.
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Comparing marketing automation platforms and notification infrastructure
A guide on when to use marketing automation platforms for your transactional messaging and when its worth using a dedicated system for transactional notifications.
Product
The product manager's guide to designing Slack notifications
A guide to understanding Slack's block kit UI framework and a few learnings for how to use it to build great Slack notifications.
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How we designed our user onboarding flow at Knock
In this post we cover how we designed our onboarding experience and share helpful tips for building a strong onboarding flow for self-service products.
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The five stages of the notification lifecycle
How leading product teams build and maintain notifications that delight users and drive outcomes.
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Build vs buy: a guide for notification systems
A complete guide for what to consider if you're evaluating whether to build your own notification system or use a third-party vendor.
Product
An introduction to in-app notifications and why your product needs them
We take a deep look into different types of in-app notifications (such as feeds, inboxes, and toasts), why they're valuable for your product, and what you need to build them.
Product
How to design great keyboard shortcuts
How to save time for your users by choosing memorable, conflict-free keyboard shortcuts.
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How we work: moving fast to ship customer value
A peek behind the curtain at Knock. How we work to optimize for shipping customer value, quickly.
Product
The three notifications you need to drive basic authentication
The role that notifications play in signup and login flows.
Product
The three notifications you need to drive product-led growth
The role that notifications play in growth loops and a few real examples you can use in your own product.