Push notifications and in-app messaging are two of the most powerful channels for communicating with users. Understanding when and how to use them can transform your product's communication strategy.
A guide on when to use marketing automation platforms for your transactional messaging and when its worth using a dedicated system for transactional notifications.
Use reverse ETL to create data-driven notifications that can increase engagement within your product.
How to send delightful collaboration notifications and accelerate the engagement loops in your product.
How to write future-proof requirements for a template management system that can grow with your notifications.
Learn how to increase engagement and sales in a marketplace with brand consistent, cross-channel notifications.
Learn how successful marketplaces like eBay, Zillow, Lyft, and Discogs use inventory notifications to create engagement and grow their platforms.
Learn how two-sided marketplaces increase engagement and sales with in-app notification experiences.
Learn the benefits of giving customer teams access to notification logs.
In this blog post we'll walk you through the nuances of Slack and Teams and how to think about them as notification channels.
The role that notifications play in enterprise-ready workflows. Learn about building powerful notification flows for enterprise customers.
An interview with Mike Molinet from Thena.ai on how they built an inbox feature using Knock to simplify support
An introduction to in-app messaging strategy, message types, and best practices.
We're pleased to announce that our Knock docs are now open source and available on our GitHub.
A deep dive into how to send browser push notifications using express and node-pushnotifications.
A step-by-step guide to setting up Knock as a Segment destination, connecting an event to a workflow, and testing event-driven workflows.
A guide to understanding Slack's block kit UI framework and a few learnings for how to use it to build great Slack notifications.
In this post we cover how we designed our onboarding experience and share helpful tips for building a strong onboarding flow for self-service products.
How leading product teams build and maintain notifications that delight users and drive outcomes.
A complete guide for what to consider if you're evaluating whether to build your own notification system or use a third-party vendor.
We take a deep look into different types of in-app notifications (such as feeds, inboxes, and toasts), why they're valuable for your product, and what you need to build them.
How to save time for your users by choosing memorable, conflict-free keyboard shortcuts.
A peek behind the curtain at Knock. How we work to optimize for shipping customer value, quickly.
The role that notifications play in signup and login flows.
The role that notifications play in growth loops and a few real examples you can use in your own product.