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The developer’s guide to Slack notifications

The developer’s guide to Slack notifications

In this guide, we’ll explain everything you need to know about Slack notifications. We’ll discuss common use cases, explain how it works, share best practices, and provide the info you need to start sending effective Slack messages from your product.

Contents

1.0 Introduction to Slack notifications
  • 1.1What are Slack notifications?
  • 1.2How Slack notifications work
  • 1.3Effective use cases for Slack notifications
2.0 How to send Slack notifications
  • 2.1App setup and authentication
  • 2.2Message targeting
  • 2.3Consent and preferences
  • 2.4Message construction
  • 2.5Sending semantics
  • 2.6Security
  • 2.7Observability
3.0 Best practices for Slack notifications
  • 3.1Message design
  • 3.2Context and relevance
  • 3.3Preference design patterns
  • 3.4Multi-channel notification strategy
  • 3.5Delivery reliability patterns
  • 3.6Threading strategy and limits
  • 3.7Security operations
  • 3.8Link strategy and optimization
  • 3.9Observability
4.0 Deciding how to send your Slack notifications
  • 4.1Option 1: Build your own Slack notification system
  • 4.2Option 2: Use a dedicated notification platform
  • 4.3The build vs buy decision
  • 4.4Ship Slack notifications with Knock
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