To support delivery of our services, Knock, Inc. (Knock) uses service providers that may store and process Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the or superseding written agreement between Customer and Knock (the "Agreement").
Third-Party Subprocessors
Knock may use the following Subprocessors to host Customer Data, provide infrastructure that helps with delivery of our Services, or perform other functions related to the Knock Service. Prior to engaging any third party Subprocessor, Knock performs diligence to evaluate their privacy, security and confidentiality practices.
| Subprocessor | Description | Location |
|---|---|---|
| Amazon Web Services | Cloud hosting and infrastructure provider | USA |
| Cloudflare, Inc. | Web Application Firewall | USA |
| Datadog, Inc. | Infrastructure Monitoring | USA |
| LaunchDarkly | Feature flags used for software rollout | USA |
| Wildbit, LLC (Postmark) | Application Email Service | USA |
| Sentry, Inc. | Software error tracking | USA |
| Slack | Support services (messaging) | USA |
| Stripe | Payment processing | USA |
| Intercom | Support services for Sales | USA |
Updates
As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.