Mailtrap
performance benchmarks
Browse Mailtrap's observed email API response time, error rates, and incident history over the last 90 days.
Live performance metrics
Real-world performance data from messages sent through Knock
| Message volume | Growth | Status page updates (30d) | Status page updates (90d) |
|---|---|---|---|
<1M | 7th of 10 ↑ | 0 | 0 |
From December 12th to March 12th, Knock routed <1M messages through Mailtrap. For adoption, Mailtrap ranks 7th of 10 providers based on new channel connections, with adoption accelerating over the period. Mailtrap reported no status page incidents over the last 90 days.
Response time
Response time measures how long Mailtrap takes to accept an API request from Knock, including connection overhead and any automatic retries. Lower values mean faster message hand-off.
| Median (p50) | p90 | p95 | p99 |
|---|---|---|---|
139ms | 591ms | 998ms | 1308ms |
From December 12th to March 12th, Mailtrap averaged a daily median response time (p50) of 139ms across all days in the range, meaning half of all requests on a typical day complete in under 139ms. The 99th percentile averaged 1308ms, with a peak daily p99 of 5222ms. This is slightly higher than some providers, which may reflect additional processing Mailtrap performs on message acceptance.
Error rate
Error rate tracks the ratio of 5xx responses and timeouts to total requests. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
| Avg. daily error rate | Highest daily rate | Peak error date | Zero-error days | Days above 0.01% |
|---|---|---|---|---|
0.00% | 0.00% | Dec 12 | 91 | 0 |
From December 12th to March 12th, Mailtrap averaged a 0.00% daily error rate for 5xx responses and timeouts, with the highest single-day error rate reaching 0.00%. This is one of the lowest error rates among providers on Knock, indicating strong reliability and consistent uptime. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
About these metrics: Data represents messages sent through Knock to Mailtrap during the specified period. Response time measures time from Knock to provider acceptance. Error rate includes only provider 5xx responses and timeouts.
Recent Mailtrap incidents
Status page incidents from the last 30 days for Mailtrap
No incidents reported in the last 30 days
Compare Mailtrap with other providers
About Mailtrap
Mailtrap is an email platform combining safe testing and sandbox environments with production sending capabilities.
Pros
- Strong deliverability with dedicated IPs, auto warmup, and automatic authentication
- Great developer experience with comprehensive docs and MCP support for IDEs
- Combined testing sandbox and production sending in one platform
- Trusted by PayPal, Atlassian, Adobe, and Yelp
Cons
- Native integration ecosystem is smaller than established competitors
- Lower sending limits on free tier compared to some providers
- No rate limits by default, which may require custom throttling configuration
Frequently asked questions
What is Mailtrap?
Mailtrap is an email service provider commonly used for email testing and qa, development and staging environments, transactional email sending. Mailtrap is an email platform combining safe testing and sandbox environments with production sending capabilities.
How much does Mailtrap cost?
Free tier includes 4,000 emails per month (150/day limit). Paid plans start at $15/month for 10,000 emails with overages at $1.00/1K. Mailtrap offers a free tier with up to 4,000 emails, with a hard sending limit on that plan.
How fast is Mailtrap?
Based on real-world data from messages sent through Knock, Mailtrap accepts API requests with a median response time of 139ms (p50) and 1308ms at the 99th percentile.
How reliable is Mailtrap?
From December 12th to March 12th, Mailtrap showed an error rate of 0.00% for 5xx responses and timeouts across <1M messages sent through Knock. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
What are the pros and cons of Mailtrap?
Key strengths include strong deliverability with dedicated ips, auto warmup, and automatic authentication and great developer experience with comprehensive docs and mcp support for ides. On the other hand, native integration ecosystem is smaller than established competitors and lower sending limits on free tier compared to some providers.
Does Mailtrap work with Knock?
Yes. Knock has a native Mailtrap integration that enables you to send email notifications through Mailtrap as part of a cross-channel workflow. You can combine Mailtrap with other channels like in-app feeds, push, SMS, and Slack from a single API call.
Use Mailtrap with Knock
Knock enables you to integrate Mailtrap alongside other notification channels, manage templates, and orchestrate cross-channel workflows from a single platform.