Clipboard helps workplaces fill shifts and workers find flexible work. Notifications are how both sides communicate about shifts, so small delivery failures add up fast.
The team's existing messaging platform, Braze, was too slow and opaque to properly trace why notifications failed, so they decided to migrate from Braze to Knock, which offers full visibility into the delivery process.
In the end, Clipboard left the migration with less code, fewer notifications, and stronger messaging hygiene. Tooling now enforces best practices and centralized templates, so errors are rarer and get fixed faster.
