Give your customers control of notification branding

You can already use Knock to create branded notifications that put your brand’s best foot forward when you’re communicating with your customers. Now, with today’s per-tenant branding launch, you can extend that same functionality to your own customers.

With per-tenant branding you can set per-tenant overrides for any of the brand elements you already use in your Knock notifications, such as logo, icon, and brand color.

Here’s what this unlocks. If you have an enterprise customer that wants emails from your product to fit their branding (for example in the case they use your product to collaborate with their own customers or vendors), you can now do so with Knock. If custom branding hasn’t been set for a tenant in your application, we fall back to the default branding you set in account settings.

If you're interested in enabling this feature for your account, you can check out the docs and connect with us at [email protected].

Fixes and improvements

  • 👀 We added support for connecting to AWS SES with an external ID instead of an access key and secret – please get in touch if you'd like this feature enabled on your account!