If users collaborate in your product with comments, this is the recipe for you.
Use this workflow to enable batched comment notifications for your users that deliver to in-app and push channels before crowding a user's inbox.
Batching comment notifications is a critical part of a great notifications experience—users don't want a separate notification for every comment left on a resource, they want one notification that tells them about all of the comments left.
How it works
The new comment workflow batches all incoming notify calls by a resource key that you set (for example, a page_id.) When the time window on the batch function closes, we deliver a notification to your in-app channel immediately. Then we wait an hour, check to see if the in-app message was seen, and, if it wasn't, send an email to the user.